Commonwealth Financial Network

Supervisor, Cashiering

US-MA-Waltham
Job ID
W-2017
# of Openings
1
Category
Cashiering
Type
Full-Time

Overview

Commonwealth Financial Network® is the largest privately held Registered Investment Adviser–broker/dealer in the U.S., with offices in Waltham, Massachusetts, and San Diego, California. Since 1979, we’ve been helping our field force of independent financial professionals help investors pursue their financial goals. We do that by providing them with the technology, research, resources, and support that allow them to keep their focus on what’s most important: investors and their financial objectives.

 

With that said, we are not your typical financial services firm. For starters, we’re a fast-growing company, and we think and have fun like a start-up. Conveniently located on the commuter rail near the intersection of Route 95 and the Mass Pike, we’re accessible from anywhere—and away from the congestion of a downtown commute.

 

Commonwealth recognizes that our people are our greatest asset by investing in training and professional development. As a result, Commonwealth has been recognized 37 times (and counting) as one of the Best Places to Work by top publications in the region (Boston Globe, Boston Business Journal, San Diego Business Journal, San Diego Union-Tribune), as well as in the IT industry (Computerworld). With high marks in areas such as work environment, work/life balance, job satisfaction, and opportunities for advancement, Commonwealth is a place where you can thrive.

Discover what it’s like to be psyched to come to work every day! We offer you:

 

  • A generous bonus plan
  • Stock options and use of vacation properties (Cape Cod, Lake Winnipesaukee, Sunday River, Key Biscayne, Las Vegas, the Bahamas, and the Dominican Republic)
  • A more relaxed, “dress for your day” dress code
  • A free on-site fitness center
  • Ample opportunity to volunteer with and support local charities
  • A VTO (volunteer time off) day to use toward a cause that’s important to you
  • Tuition reimbursement
  • Free breakfast on Fridays
  • A competitive benefits package—and much more

About the Opportunity

Cashiering is adding a department supervisor to its team. The right person for this role will be exceptional at managing fast-paced operations—great organization skills, attention to detail, and a collaborative attitude are a must to thrive in the leadership of a diverse group of more than a dozen individuals responsible for mission-critical responsibilities to the firm.

Responsibilities

  • Overseeing all team members, departmental workflow, procedures, training, and phone queue management
  • Allocating and monitoring work; ensuring timely and accurate money movements according to instructions, company policies, and procedures
  • Handling complex aspects of money movement functions and responsibilities; facilitating prompt, effective resolution to retirement and non-retirement money movement issues
  • Creating and maintaining cooperative and collaborative relationships, as well as coordinating workflow with key Commonwealth teams, including, but not limited to, Retirement Operations, Service Center, Retirement
  • Consulting Services, NFS, and third-party partners
  • Instituting process, procedural, and structural enhancements for the department; working with IT product managers to develop applications and tools to effectively streamline and simplify processes
  • Overseeing training and serving as a technical resource to staff
  • Writing performance reviews and making recommendations and decisions regarding employment, training, development, and all other personnel-related issues
  • Staying abreast of trends, news, policies, procedures, IRS regulations, NFS procedures, and industry developments affecting retirement accounts and money movement functions; interpreting, developing, and communicating industry and procedural information to the field, department, and peers
  • Providing guidance through positive motivation and effective performance coaching
  • Upholding Commonwealth’s legacy of providing indispensable service—a level of service so satisfying that our customers would never want to be without us

Qualifications

  • 4+ years of experience in the brokerage industry
  • Proven leadership; working cross-functionally within an organization
  • Experience and a passion for people management
  • FINRA Series 99 securities registration required; Series 7 securities registration a plus
  • Excellent communication, collaboration, and listening skills
  • Successful project management experience
  • Self-motivated; ambition to learn and develop professionally
  • A strong understanding of broker/dealer and investment advisor operations
  • Ability to analyze complex issues and provide recommendations and solutions
  • Strong attention to detail, with the ability to multitask in a fast-paced, high-pressure environment

Summary

Have we piqued your curiosity? Can you see yourself thriving in this career opportunity, as well as our Anything but Common® workplace culture? If so—and if your background and experience align with our needs—please do submit your application right away.

 

Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.

 

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