Commonwealth Financial Network

  • Advisory Operations Consultant, RIA Services

    Job Locations US-MA-Waltham
    Job ID
    W-2018-014
    # of Openings
    1
    Category
    RIA Services
    Type
    Full-Time
  • Overview

    Commonwealth Financial Network® is the largest privately held Registered Investment Adviser–independent broker/dealer in the U.S., with offices in Waltham, Massachusetts, and San Diego, California. Since 1979, we’ve been helping our field force of independent financial professionals help investors pursue their financial goals. We do that by providing them with the technology, research, resources, and support that allow them to keep their focus on what’s most important: investors and their financial objectives.

     

    With that said, we are not your typical financial services firm. For starters, we’re a fast-growing company, and we think and have fun like a start-up. Conveniently located on the commuter rail near the intersection of Route 95 and the Mass Pike, we’re accessible from anywhere—and away from the congestion of a downtown commute.

     

    Commonwealth recognizes that our people are our greatest asset by investing in training and professional development. As a result, Commonwealth has been recognized 38 times (and counting) as one of the Best Places to Work by top publications in the region (Boston Globe, Boston Business Journal, San Diego Business Journal, San Diego Union-Tribune), as well as in the IT industry (Computerworld). With high marks in areas such as work environment, work/life balance, job satisfaction, and opportunities for advancement, Commonwealth is a place where you can thrive.

     

    Discover what it’s like to be psyched to come to work every day! We offer you:

     

    • A generous bonus plan
    • Stock options and use of vacation properties (Cape Cod, Lake Winnipesaukee, Sunday River, Key Biscayne, Las Vegas, Park City, the Bahamas, and the Dominican Republic)
    • A more relaxed, “dress for your day” dress code
    • A free on-site fitness center
    • Ample opportunity to volunteer with and support local charities
    • A VTO (volunteer time off) day to use toward a cause that’s important to you
    • Tuition reimbursement
    • Free breakfast on Fridays
    • A competitive benefits package—and much more

    About the Opportunity

    As the financial services industry continues to evolve, Commonwealth remains committed to its legacy of providing indispensable service: a level of service so satisfying that our customers would never want to be without us. To support this legacy, we are building a team dedicated to supporting Commonwealth’s fee-only advisors. We are seeking candidates for the role of advisory operations consultant, RIA services.
     
    Your focus will be on supporting advisors who are interested in, or fully established under, our hybrid, corporate RIA, and independent RIA affiliation models. Put your extensive knowledge of the financial services industry and superb problem-solving and analytical skills to work answering the myriad of questions that our advisors face as they continue to evolve their practices toward fee-only models, while developing a deep understanding of their unique characteristics. If you are up to the challenge, we want to speak with you!

    Responsibilities

    • Taking a consultative role by managing key and assigned fee-only practices
    • Building relationships with our financial advisors and their staff by consistently providing the highest level of customer service; this includes serving as a first point of contact by answering incoming phone calls to strategically identify and resolve critical client issues and inquiries
    • Educating callers on a broad range of operational topics, from account establishment and asset movement inquiries to more complex tax-reporting questions
    • Staying abreast of new resources, products, and procedures, as well as industry news and regulations affecting fee-only practices
    • Collaborating with various internal operations teams across the firm to research and resolve complicated issues
    • Assisting other RIA Services team members in the process of moving practices into a fee-only affiliation

    Qualifications

    • Fiercely intuitive thinker with the innate ability to piece multiple concepts together to resolve complex problems and see the big picture
    • Superb problem-solving and analytical skills
    • FINRA Series 65 or 66 securities registration, a plus
    • Familiarity with the RIA model and fee-based management
    • Outstanding communication, interpersonal, and relationship-building skills
    • BA or BS degree
    • At least 3 years of experience working with advisors or a financial services firm that engages in advisory business
    • Experience answering questions on operational, technical, and regulatory matters from advisors running a fee-only practice

    Summary

    Have we piqued your curiosity? Can you see yourself thriving in this career opportunity as well as our Anything but Common® workplace culture? If so—and if your background and experience align with our needs—please do submit your application right away.

     

    Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.

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