Commonwealth Financial Network

  • Technology Administrator

    Job Locations US-MA-Waltham
    Job ID
    W-2018
    # of Openings
    1
    Category
    Technology - Operations, Engineering & Support
    Type
    Full-Time
  • Overview

    We are not your typical financial services firm. For starters, we’re a fast-growing company with 30 percent of our employee head count in technology. We’ve been recognized as a Best Place to Work 39 times (and counting), and Computerworld has ranked us highly nationwide for the past 12 years as one of the best places to work in IT—and for good reason.

     

    Our firm is committed to technology and wants to be the best at what we do. Bring your passion and come to work at a place that values your talents! We think and have fun like a start-up (bocce tournament, annual turkey fry, summer outing, etc.) yet have the financial stability to offer you the best training and technology money can buy.

     

    Conveniently located on the commuter rail near the intersection of I-95 and the Mass Pike, we’re accessible from anywhere—and away from the congestion of a downtown commute.

     

    Discover what it’s like to be psyched to come to work every day! We offer you:

     

    • Generous bonus and stock option incentive plans
    • Use of our chairman’s vacation properties (Cape Cod, Lake Winnipesaukee, Sunday River, Key Biscayne, Las Vegas, Park City, the Bahamas, and the Dominican Republic) at no cost
    • Fully paid maternity leave (12 weeks) and spousal leave (3 weeks)
    • An opportunity to participate in our Idea Lab, a fun and dynamic program that lets us dedicate time to experimentation
    • A more relaxed, “dress for your day” dress code
    • A free on-site fitness center
    • Ample opportunity to volunteer with and support local charities
    • A VTO (volunteer time off) day to use toward a cause that’s important to you
    • Tuition reimbursement
    • Free breakfast on Fridays
    • A competitive benefits package—and much more

    About the Opportunity

    The Technology Administration team plays an integral part in Commonwealth’s user-based security systems and platforms. To that end, we are looking for a technology administrator to provide support to our advisors and their assistants, as well as to all home office staff for various technical platforms and systems.
     
    Do you take a solution-driven approach to problem-solving? Are your communication skills and attention to detail top notch? Looking to start a career in technology? If you think you have what it takes, then let’s talk.

    Responsibilities

    • Providing technical assistance to home office staff and Commonwealth advisors
    • Working with Commonwealth’s permission system, Active Directory, Exchange Management Console, OneLogin, Avaya, and other technology systems to administer access rights
    • Performing domain purchases, transfers, and DNS record updates for Commonwealth’s advisors
    • Completing tickets within the ServiceNow ticketing system
    • Troubleshooting administrative issues and maintaining Commonwealth’s phone recording system
    • Completing employee setups and terminations while adhering to company policy
    • Reviewing processes to improve efficiencies within the Technology Administration team

    Qualifications

    • Strong computer knowledge
    • Willingness to develop new skills
    • A solution- and security-driven approach to problem-solving
    • Excellent communication skills
    • Strong attention to detail and logical thinking skills
    • Highly organized and process-oriented
    • Ability to successfully multitask
    • Quick learner who can work under pressure

    Summary

    Have we piqued your curiosity? Can you see yourself thriving in this career opportunity, as well as our Anything but Common® workplace culture? If so—and if your background and experience align with our needs—please do submit your application right away.

     

    Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.

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