Commonwealth Financial Network

  • Technology Administrator

    Job Locations US-MA-Waltham
    Job ID
    # of Openings
    Technology - Operations, Engineering & Support
  • Overview

    We are not your typical financial services firm. For starters, we’re a fast-growing company with 30 percent of our employee head count in technology. We’ve been recognized as a Best Place to Work 40 times (and counting), and Computerworld has ranked us highly nationwide for the past 12 years as one of the best places to work in IT—and for good reason.


    Our firm is committed to technology and wants to be the best at what we do. Bring your passion and come to work at a place that values your talents! We think and have fun like a start-up (bocce tournament, annual turkey fry, summer outing, etc.) yet have the financial stability to offer you the best training and technology money can buy.


    Conveniently located on the commuter rail near the intersection of I-95 and the Mass Pike, we’re accessible from anywhere—and away from the congestion of a downtown commute.
    Discover what it’s like to be psyched to come to work every day! We offer you:


    • Generous bonus and stock option incentive plans
    • Use of our chairman’s vacation properties (Cape Cod, Lake Winnipesaukee, Sunday River, Key Biscayne, Las Vegas, Park City, the Bahamas, and the Dominican Republic) at no cost
    • Fully paid maternity leave (12 weeks) and spousal leave (3 weeks)
    • An opportunity to participate in our Idea Lab, a fun and dynamic program that lets us dedicate time to experimentation
    • A more relaxed, “dress for your day” dress code
    • A free on-site fitness center
    • Ample opportunity to volunteer with and support local charities
    • A VTO (volunteer time off) day to use toward a cause that’s important to you
    • Tuition reimbursement
    • Free breakfast on Fridays
    • A competitive benefits package—and much more

    About the Opportunity

    The Technology Administration team plays an integral part in supporting Commonwealth’s user-based security systems and platforms. We are looking for a technology administrator to provide support to our advisors and their assistants, as well as to home office staff, for access management and various technical platforms and systems.
    Do you take a solution-driven approach to problem solving? Are your communication skills and attention to detail top notch? Looking to start a career in technology?
    If you think you have what it takes, then let’s talk.


    • Working with home office staff, as well as with Commonwealth advisors, to provide the technical assistance they need
    • Using Commonwealth’s permission system, Active Directory, Exchange Management Console, OneLogin, Avaya, and other technology systems to administer access rights
    • Performing domain purchases, transfers, and DNS record updates for Commonwealth’s advisors
    • Completing employee setups and terminations while adhering to company policy
    • Troubleshooting administrative issues and maintaining Commonwealth’s phone recording system
    • Completing tickets within the ServiceNow ticketing system
    • Reviewing processes to improve efficiencies within the Technology Administration team


    • Strong computer knowledge
    • Willingness to develop new skills
    • Strong attention to detail and logical thinking skills
    • A solution- and security-driven approach to problem solving
    • Excellent communication skills
    • Highly organized and process oriented
    • Ability to successfully multitask
    • Quick learner with the ability to work under pressure


    Have we piqued your curiosity? Can you see yourself thriving in this career opportunity, as well as our Anything but Common® workplace culture? If so—and if your background and experience align with our needs—please do submit your application right away.


    Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.



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