Commonwealth Financial Network

  • New Accounts Associate

    Job Locations US-MA-Waltham
    Job ID
    # of Openings
    New Accounts
  • Overview

    Does a fast-paced, process-oriented environment sound like just your thing? Is your attention to detail razor sharp? Can you multitask and keep up with several different workflows? First impressions are key, and the New Accounts department is where it all begins for our advisors and their clients. We are looking for a candidate with these qualities—and more—to be a member of our exciting team.


    Key responsibilities

    • Providing quality assurance for retirement and non-retirement new account applications, as well as advisory fee-based contracts, to ensure accuracy and completeness
    • Establishing brokerage accounts via paper, upload, or fax for both existing and transitioning advisors
    • Managing and troubleshooting issues that arise with a client’s checkwriting and/or debit card accounts
    • Processing a variety of account maintenance functions, such as dividend coding, beneficiary changes, power of attorney additions, and consolidated statement requests
    • Acting as a lifeline for our Service Center, handling some of the more difficult questions from advisors
    • Running numerous internal departmental audits to help reduce risk to Commonwealth
    • Working on various special projects that arise


    Core strengths

    • Proven attention to detail
    • Ability to meet goals, processing the expected number of cases each day
    • Strong interpersonal and communication skills, including phone and e-mail etiquette
    • Ability to adapt to changing workflows and regulatory requirements
    • Availability to work overtime when needed
    • Ability to have fun at work while being the best employee you can be

    Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let’s introduce ourselves.


    About Commonwealth—and Our Anything but Common® Culture


    Commonwealth Financial Network® is the largest privately held Registered Investment Adviser–independent broker/dealer in the U.S., with offices in Waltham, Massachusetts, and San Diego, California. Since 1979, we’ve been delivering indispensable service to independent financial professionals so they, in turn, can put their clients first. Our technology, research, resources, and support—plus a variety of affiliation models—deliver what today’s independent advisors need to thrive.


    That being said, we are a financial services company with a unique mission—one that encompasses purpose, vision, and core values in equal measure. Staying true to these guiding principles is the reason we are recognized so often and by so many for the quality of life we enjoy here. We believe it directly translates to a better experience for everyone: employees, advisors, clients, and our communities.


    Creating a supportive culture where everyone can thrive is a mission we take seriously. From professional development to comprehensive benefits, grassroots leadership opportunities, generous bonus and stock option incentive plans, opportunities to unwind and connect, and so much more, Commonwealth is not just a great place to work—it’s a place that, for many, feels like home.


    Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.


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