Commonwealth Financial Network

  • Technology Administrator

    Job Locations US-MA-Waltham
    Job ID
    # of Openings
    Technology - Operations, Engineering & Support Services
  • Overview

    Do you take a solution-driven approach to problem-solving? Are your communication skills and attention to detail top notch? Are you looking to start a career in technology?


    The Technology Administration team plays an integral part in Commonwealth’s user-based security systems and platforms. As a technology administrator, you will provide support to our advisors and their assistants, as well as to all home office staff for various technical platforms and systems, including identity and access management.


    Key responsibilities

    • Working with home office staff, as well as with Commonwealth advisors, to provide the technical assistance they need
    • Utilizing Commonwealth’s permission system, Active Directory, Exchange Management Console, OneLogin, Avaya, and other technology systems to administer access rights
    • Performing domain purchases, transfers, and DNS record updates for Commonwealth’s advisors
    • Troubleshooting administrative issues and maintaining Commonwealth’s phone recording system
    • Completing employee setups and terminations while adhering to company policy
    • Resolving tickets within the ServiceNow ticketing system
    • Reviewing processes to improve efficiencies within the Technology Administration team

    Core strengths

    • Strong, general computer knowledge
    • Willingness to develop new skills
    • Strong attention to detail and logical thinking skills
    • A solution and security driven approach to problem-solving
    • Excellent communication skills
    • Highly organized and process-oriented
    • Ability to successfully multitask
    • Quick learner, with the ability to work under pressure

    Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let’s introduce ourselves.


    About Commonwealth—and Our Anything but Common® Culture


    Commonwealth Financial Network® is the largest privately held Registered Investment Adviser–independent broker/dealer in the U.S., with offices in Waltham, Massachusetts, and San Diego, California. Since 1979, we’ve been delivering indispensable service to independent financial professionals so they, in turn, can put their clients first. Our technology, research, resources, and support—plus a variety of affiliation models—deliver what today’s independent advisors need to thrive.


    That being said, we are a financial services company with a unique mission—one that encompasses purpose, vision, and core values in equal measure. Staying true to these guiding principles is the reason we are recognized so often and by so many for the quality of life we enjoy here. We believe it directly translates to a better experience for everyone: employees, advisors, clients, and our communities.


    Creating a supportive culture where everyone can thrive is a mission we take seriously. From professional development to comprehensive benefits, grassroots leadership opportunities, generous bonus and stock option incentive plans, opportunities to unwind and connect, and so much more, Commonwealth is not just a great place to work—it’s a place that, for many, feels like home.


    We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth Financial Network® will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.


    Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.


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