Commonwealth Financial Network

Business Transitions Operations Specialist

Job Locations US-MA-Waltham
Job ID
W-2020-051
# of Openings
1
Category
Business Transitions
Type
Full-Time

Overview

When a Commonwealth advisor decides to buy, sell, or merge a practice, our Business Transitions team ensures that the entire process runs smoothly. We do this by collaborating with departments across the firm, building strong relationships with advisors that foster trust and open communication, and acting as the primary liaison between the advisor’s office and Commonwealth’s other departments.

 

To help us deliver on our promise to provide a truly indispensable business transition experience for our advisors, we are looking for someone who is outgoing and positive, self-motivated, and exceptionally detail oriented and organized. If you think you have what it takes—and believe that work can and should be fun—then let’s introduce ourselves.

 

Key responsibilities

  • Supporting our case managers with all business transitions, such as mergers, retirements, or buyouts
  • Creating and maintaining SharePoint folders with all relevant reports and documentation for each business transition
  • Uploading documents and reports to our case tracking system
  • Adding flash messages for our advisors noting their business transition 
  • Creating cases as needed
  • Running relevant reports as needed for account transition
  • Overseeing incoming requests through deal and task assignment protocols
  • Preparing and creating negative consent letters 
  • Participating in business transition calls and compiling summary notes to be sent to advisors and the core team
  • Distributing and collecting experience surveys from advisors
  • Actively participating in continuous process improvement initiatives
  • Updating the business transitions calendar to document all scheduled calls
  • Compiling advisor feedback data to help improve the advisor’s experience

Core strengths

  • Excellent attention to detail
  • Superior organizational skills
  • Strong technical skills in Excel and Word
  • Adept multitasker comfortable with reprioritizing tasks as the day evolves
  • Strong, professional communication skills—both written and verbal
  • Commitment to providing indispensable customer service
  • Team player with a patient and supportive attitude
  • First-rate problem-solving skills
  • Keenly interested in ever-evolving process improvements
  • Comfortable in a fast-paced, dynamic environment

Additional skills and knowledge

  • 1–3 years of financial services experience

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let’s introduce ourselves.

 

About Commonwealth—and Our Anything but Common® Culture

 

Commonwealth Financial Network® is the largest privately held Registered Investment Adviser–independent broker/dealer in the U.S., with offices in Waltham, Massachusetts, and San Diego, California. Since 1979, we’ve been delivering indispensable service to independent financial professionals so they, in turn, can put their clients first. Our technology, research, resources, and support—plus a variety of affiliation models—deliver what today’s independent advisors need to thrive.

 

That being said, we are a financial services company with a unique mission—one that encompasses purpose, vision, and core values in equal measure. Staying true to these guiding principles is the reason we are recognized so often and by so many for the quality of life we enjoy here. We believe it directly translates to a better experience for everyone: employees, advisors, clients, and our communities.

 

Creating a supportive culture where everyone can thrive is a mission we take seriously. From professional development to comprehensive benefits, grassroots leadership opportunities, generous bonus and stock option incentive plans, opportunities to unwind and connect, and so much more, Commonwealth is not just a great place to work—it’s a place that, for many, feels like home.

 

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth Financial Network® will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.

 

Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.

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