Commonwealth Financial Network

Onboarding Operations Specialist

Job Locations US-CA-San Diego
Job ID
SD-2020-PC
# of Openings
1
Category
Field Development & Transition
Type
Full-Time

Overview

Do you have an unwavering attention to service and impressive problem-solving skills? We seek a top-notch onboarding operations specialist to add to our team, which supports new advisors and their staff during the pivotal time when they move their financial advisory firm to Commonwealth. Simply put, we are in the business of making great first impressions that lead to lasting relationships. 

 

The Transition Operations team serves as a liaison to every department, answering questions, resolving problems, and doing whatever it takes to facilitate the transition process. As an onboarding operations specialist, you will serve as a contact and resource to prospective and new advisors transitioning to Commonwealth.

 

Key responsibilities

  • Serving as the primary contact for new advisors regarding all operations-related issues
  • Providing comprehensive phone, virtual, and face-to-face education on Commonwealth’s systems to new advisors and their staff members
  • Working closely with teammates and other departments to facilitate a smooth and successful transition
  • Providing best practices for operations processing and procedures
  • Co-conducting presentations on the transition process to prospective advisors during home office and virtual visits
  • Traveling to new offices to assist in creating office efficiencies and providing hands-on training during an advisor’s first 3–5 months
  • Managing and leading departmental projects, as needed

Core strengths

  • Exemplary customer service and phone skills
  • Strong technical skills in Excel, Word, and database tools
  • First-rate problem solver
  • Strong team player
  • Excellent attention to detail
  • Strong communication skills
  • Ability to manage multiple projects or tasks at a time and navigate competing priorities
  • Excellent in-person and virtual presentation skills
  • Flexible and patient demeanor

Additional skills and knowledge

  • 1–2 years’ experience in the securities or insurance industries
  • FINRA Series 7 securities registration preferred
  • Willingness to travel (up to 30 percent) required

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let’s introduce ourselves.

 

About Commonwealth—and Our Anything but Common® Culture

 

Commonwealth Financial Network® is the largest privately held Registered Investment Adviser–independent broker/dealer in the U.S., with offices in Waltham, Massachusetts, and San Diego, California. Since 1979, we’ve been delivering indispensable service to independent financial professionals so they, in turn, can put their clients first. Our technology, research, resources, and support—plus a variety of affiliation models—deliver what today’s independent advisors need to thrive.

 

That being said, we are a financial services company with a unique mission—one that encompasses purpose, vision, and core values in equal measure. Staying true to these guiding principles is the reason we are recognized so often and by so many for the quality of life we enjoy here. We believe it directly translates to a better experience for everyone: employees, advisors, clients, and our communities.

 

Creating a supportive culture where everyone can thrive is a mission we take seriously. From professional development to comprehensive benefits, grassroots leadership opportunities, generous bonus and stock option incentive plans, opportunities to unwind and connect, and so much more, Commonwealth is not just a great place to work—it’s a place that, for many, feels like home.

 

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth Financial Network® will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.

 

Commonwealth Financial Network® is an equal opportunity employer that is committed to a diverse workforce.

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