Commonwealth Financial Network

Supervisor, Cashiering

Job Locations US-MA-Waltham
Job ID
W/SD-2021-146
# of Openings
1
Category
Cashiering
Type
Permanent/ Full-Time

Overview

Are you an exceptional manager with experience leading fast-paced operations? Do you have excellent organization skills and a collaborative mindset? Do you approach your work thoughtfully and with consistent attention to detail? We are looking for a mid-level Cashiering department supervisor to lead a diverse team while managing complex, mission-critical responsibilities. The successful candidate will bring money movement expertise and dynamic, inspired leadership to an essential team at Commonwealth.

 

Key Responsibilities

  • Overseeing management of all team members, departmental workflow, procedures, training, and phone queue
  • Allocating and monitoring team workload
  • Ensuring timely and accurate money movements are conducted according to instructions and company policies and procedures
  • Handling complex money movement functions and responsibilities, facilitating prompt, effective resolution to retirement and non-retirement money movement issues
  • Creating and maintaining cooperative and collaborative work relationships, and coordinating workflow with key Commonwealth teams, including, but not limited to, Retirement Operations, Service Center, Retirement Consulting Services, NFS, and third-party partners
  • Establishing and implementing enhanced department processes, procedures, and structural updates; working with IT product managers to develop applications and tools to effectively streamline and simplify processes
  • Managing the team training program and serving as a staff technical resource
  • Conducting individual team member performance reviews and making all other personnel-related decisions and recommendations (i.e., personnel employment, training, development, etc.)
  • Staying up to date on trends, news, policies, procedures, IRS regulations, NFS procedures, and industry developments affecting retirement accounts and money movement functions
  • Interpreting, developing, and communicating industry and procedural information to the field, internal departments, and peers
  • Providing positive motivation and performance coaching to your team
  • Motivating, encouraging, and coaching your team for peak performance
  • Upholding Commonwealth’s legacy of providing indispensable service

 Core Strengths 

  • Excellent communication, listening, and collaboration skills
  • Independent drive to succeed and grow professionally
  • Strong fundamental understanding of broker/dealer and investment advisor operations
  • Ability to analyze complex issues, develop recommendations, and provide solutions
  • Strong work ethic with a high attention to detail and the ability to multitask in a fast-paced, high-pressure environment

Additional Skills and Knowledge

  • 3+ years of experience in the brokerage industry
  • FINRA Series 99 securities registration required; Series 7 securities registration a plus
  • Proven leadership experience working cross-functionally within an organization
  • Demonstrated project management skills
  • Passion for people management

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let’s introduce ourselves. 

 

Picture Yourself Here

Imagine keeping company with big thinkers and even bigger doers who share a common purpose to make a profound difference. Figure in an experience-it-to-believe-it culture, massive growth potential, and benefits galore, and you get the full impression. 

 

We are committed to providing a supportive, equitable environment where you can bring your full, authentic self to your work every day and truly thrive in meaningful ways—personally and professionally. At Commonwealth, everyone plays a part in our success story. And in building a more diverse and inclusive workplace, we are broadening our perspectives and capabilities. Together, our potential is limitless. We invite you to join us on the path to a brighter future!

 

About Commonwealth

Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide.  

J.D. Power ranks Commonwealth “#1 in Independent Advisor Satisfaction Among Financial Investment Firms, Eight Times in a Row.” Privately held since 1979, the firm has headquarters in Waltham, Massachusetts, and San Diego, California.  

 

Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, so our employees genuinely enjoy coming to work. Our refreshing workplace culture has earned us 43 Best Place to Work awards—and counting. 

 

The Fine Print

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.

 

Commonwealth is an equal opportunity employer, making intentional efforts to source candidates from all backgrounds.  

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