Commonwealth Financial Network

Transition Operations Specialist

Job Locations US-CA-San Diego
Job ID
SD-2021-KE
# of Openings
1
Category
Field Development & Transition
Type
Permanent/ Full-Time

Overview

Do you have an unwavering attention to service and impressive problem-solving skills? We seek a top-notch onboarding operations specialist to add to our team, which supports new advisors and their staff during the pivotal time when they move their financial advisory firm to Commonwealth. Simply put, we are in the business of making great first impressions that lead to lasting relationships. 

 

The Transition Operations team serves as a liaison to every department, answering questions, resolving problems, and doing whatever it takes to facilitate the transition process. As an onboarding operations specialist, you will serve as a contact and resource to prospective and new advisors transitioning to Commonwealth.

Key responsibilities

  • Serving as the primary contact for new advisors regarding all operations-related issues
  • Providing comprehensive phone, virtual, and in-person education on Commonwealth’s systems to new advisors and their staff members
  • Working closely with teammates and other departments to facilitate a smooth and successful transition
  • Providing best practices for operations processing and procedures
  • Traveling to new offices to assist in creating office efficiencies and providing hands-on training during an advisor’s first 3–5 months
  • Managing and leading departmental projects, as needed

Core strengths

  • Exemplary customer service and phone skills
  • Strong technical skills in Excel, Word, and database tools
  • First-rate problem solver
  • Strong team player
  • Excellent attention to detail
  • Strong communication skills
  • Ability to manage multiple projects or tasks at a time and navigate competing priorities
  • Excellent in-person and virtual presentation skills
  • Flexible and patient demeanor

Additional skills and knowledge

  • 1–2 years’ experience in the securities or insurance industries
  • FINRA Series 7 securities registration preferred
  • Willingness to travel (up to 30 percent) required

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let’s introduce ourselves. 

 

Picture Yourself Here  

Imagine keeping company with big thinkers and even bigger doers who share a common purpose to make a profound difference. Figure in an experience-it-to-believe-it culture, massive growth potential, and benefits galore, and you get the full impression. 

 

We are committed to providing a supportive, equitable environment where you can bring your full, authentic self to your work every day and truly thrive in meaningful ways—personally and professionally. At Commonwealth, everyone plays a part in our success story. And in building a more diverse and inclusive workplace, we are broadening our perspectives and capabilities. Together, our potential is limitless. We invite you to join us on the path to a brighter future!

  

About Commonwealth  

Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. J.D. Power ranks Commonwealth “#1 in Independent Advisor Satisfaction Among Financial Investment Firms, Eight Times in a Row.” Privately held since 1979, the firm has headquarters in Waltham, Massachusetts, and San Diego, California.

 

Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, so our employees genuinely enjoy coming to work. Our refreshing workplace culture has earned us 43 Best Place to Work awards—and counting. 

  

The Fine Print  

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.

  

Commonwealth is an equal opportunity employer, making intentional efforts to source candidates from all backgrounds.   

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