If you’re looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you’ll be able to work from home for part of the week!

We’re looking for a network operations center engineer to join our ranks. This role will also assist our site reliability engineers in configuring monitoring tools to ensure complete observability into the company’s infrastructure and applications while responding to incoming alerts to resolve or triage incidents.

Key Responsibilities 

• Managing our monitoring and alerting tools to ensure full visibility into all IT systems
• Monitoring network and server performance and proactively address potential issues
• Working closely with application and Infrastructure teams to swiftly resolve ongoing incident
• Conducting routine checks and maintenance tasks to ensure optimal network functionality
• Utilizing performance monitoring tools to identify network and system bottlenecks
• Providing clear and timely communication to stakeholders during incidents
• Capturing information for ongoing incidents and escalate to Technology teams for resolution
• Maintaining accurate documentation of network maintenance tasks and incident resolutions
• Resolving problems, root cause analysis, and capture documentation to reduce future issues
• Being part of a 24x7 support team with on-call rotation

Core Strengths and Skills

• 3+ years’ experience with a variety of monitoring and alerting vendors (Dynatrace, Datadog, Splunk). SEIM experience a plus
• Understanding of networking protocols and technologies (TCP/IP, DNS, DHCP, VPN)
• Must have hands-on experience designing, deploying, and maintaining monitoring and alerting software such as Dynatrace and Datadog, and escalation tools such as OpsGenie or Pager Duty
• Solid knowledge of and previous experience using scripting technologies (e.g. PowerShell or Python)
• Excellent verbal and written communication skills
• Proven ability to troubleshoot and resolve production issues while making sensible decisions in times of stress

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? 

Picture Yourself Here  

At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That’s why we invest in you—we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible healthcare benefits; and we find plenty of occasions to celebrate. What’s not to love? 

We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you. 

About Commonwealth  

Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts, and San Diego, California.  

Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 44 Best Place to Work awards.   

The Fine Print  

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.  

Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.